PRIVACY POLICY


Last Modified: November 12, 2018


This policy (the “Privacy Policy”) sets out the privacy practices of Stan A.I. Corp. (“we”, “us” or “our”), a corporation formed pursuant to the Canada Business Corporations Act (R.S.C., 1985, c. C-44) in Canada. The Privacy Policy is in addition to our End-User Terms and Conditions of Use and Acceptable Use Policy, which are both available online at http://textstan.com/terms-and-conditions.


This Privacy Policy applies to the collection of and use of personal information in relation to our ‘Text Stan’ offering, as further described on our website at http://textstan.com (“STAN”). STAN allows property managers, condominium corporations and other entities to manage and automate interactions with residents, primarily using SMS text messages. To the extent you reside in a building that has an active subscription to our service, we typically act as an agent of either a property management or condominium corporation in our interactions with you. Answers to questions you pose to STAN are based on information provided by the property management company or condominium corporation.


By accessing and using our services via SMS text message or otherwise, you consent to the collection and use of your personal information in accordance with this Privacy Policy, which we may update from time to time. 


COLLECTION OF PERSONAL INFORMATION


In some instances, personal information about you (such as your name, phone number and unit address) is provided to us by property management companies, condominium corporation and other third parties. Prior to accepting such information, we require such third parties to represent and warrant to us that they have the applicable user’s consent to provide such personal information. 

In the ordinary course of using STAN and interacting with us, whether via SMS text message or otherwise, we may ask for and collect personal information from you including, but not limited to, your:


To the extent you provide us the personal information of another individual, you represent and warrant that you have their authorization to provide us with that information to use and store in accordance with this Privacy Policy. 


THE USE OF PERSONAL INFORMATION


The collection of personal information from you may be used to:




THE DISCLOSURE OF YOUR PERSONAL INFORMATION AND ACCESS TO IT


We may share your personal information with property managers and condominium corporations involved in the ownership, management or provision of services to the building or complex in which you reside, or to which your interactions with us relate.  


We may also share your personal information with our suppliers, partners, third-parties and employees to use that information in connection with one or more of the purposes for which that personal information was collected.


We operate STAN and our services in conjunction with independent contractors and third-party service providers.  Our independent contractors and service providers may have access to your personal information in providing services to us or providing you with access to STAN.  We may use a variety of service providers, networks, servers and employees in locations in jurisdictions outside Canada, which may make your personal information the subject of foreign laws and foreign legal proceedings. You may contact us if you have questions related to our third-party service providers and their own privacy policies. 


Sending and receiving messages to and from us, whether via STAN or otherwise, may also rely on the use of third-party networks and devices, such as telephone networks, cell phone towers, computer hardware, mobile phones and other devices.  You agree and acknowledge that third-party service providers, or other third parties used in the operation of STAN and our services, or networks used to send SMS text messages, may have their own privacy policies on the collection and use of your information which either we or you provide them. 

In addition, we reserve the right to provide the contents of your correspondence with us and your personal information to third parties if required by law (such as in response to a subpoena, court order or other legal process in any jurisdiction) and to cooperate with law enforcement authorities in the investigation of any criminal or civil matter.

If we are required by law to make any disclosure of the contents of your correspondence with us or personal information, we may, but are not obligated to, provide you with notice (to the extent permitted by law) prior to such disclosure so that you may take appropriate action. 

We may also disclose your personal information to our successors (if our business is acquired by another legal entity) or any assignee of our assets. 


WHILE WE TAKE MEASURES TO PROTECT PERSONAL INFORMATION, YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE, HOWSOEVER CAUSED, FOR THE LOSS OR THEFT OF YOUR PERSONAL INFORMATION OR ANY DAMAGES CAUSED AS A RESULT THEREOF, SO LONG AS WE WERE NOT GROSSLY NEGLIGENT IN THE PROTECTION OF SAID INFORMATION.


YOU FURTHER AGREE THAT WE SHALL NOT BE RESPONSIBLE FOR, OR LIABLE FOR, THE LOSS OR THEFT OF YOUR PERSONAL INFORMATION ARISING FROM OR RELATED TO OUR USE OF ANY THIRD-PARTY SERVICE, NETWORK, OR DEVICE. 


RETENTION OF YOUR PERSONAL INFORMATION


We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected. If you would like to request that we delete any personal information we have on file about you, please contact us. While we may delete reference to your name and contact information, you agree that we may keep any conversation logs and other types of raw data related to your interactions with STAN and us. 


UNSUBSCRIBE FROM COMMUNICATIONS


You may unsubscribe from receiving emails and SMS text messages from us. To unsubscribe and no longer receive emails from us, please follow the unsubscribe links in any promotional email we send you, or send us an email to info@textstan.com with the subject line “UNSUBSCRIBE”. To no longer receive SMS text messages from us, send us an SMS text message that says “UNSUBSCRIBE”. 


Inquiries


If you believe that we have not adhered to this Privacy Policy or would like to request an amendment to your personal information being held by us, please contact our Privacy Officer by e-mail sent to info@textstan.com.  Only amendments which can be verified by us will be accepted. 


Use of Cookies


Our website (www.textstan.com) may place a "cookie" in the browser files of your computer. Disabling cookies on your web browser may interrupt the proper use of the Website.